Frequently Asked Questions

Why choose us?

Home cleaning services by ProClean Now Cleaning Southfield MI

We are the cleaner cleaning company choice. What we use to clean our space makes it into our bodies. Our maid service offers the use organic ingredients and pure earth substances if our customers request "Go GREEN" products. We will provide and use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

Are you insured?

Home cleaning services by ProClean Now Cleaning Southfield MI

We are a fully bonded cleaning company. We carry insurance for our employees and for the work that our maids do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right. 

What about pets?

Deep home cleaning services by ProClean Now Cleaning Southfield MI

Pets are a part of the family, and so our maid services will clean up after them as well! Our cleaning company policy does require that during our provided services we recommend that you keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

Hiring A Cleaning Company? ProClean Now Customer Etiquette

PROCLEAN NOW PRE APPOINTMENT REQUIREMENTS

  


 THE CLEAN BEFORE THE CLEANING COMPANY. WHAT YOU NEED TO KNOW BEFORE THE MAID SERVICE ARRIVES








If you have an appointment set up for a “Scheduled Cleaning” or a “Deep Cleaning Service”, please have any dishes out of the sink/off the counters and remove any clutter from the areas to be cleaned; for example, pick up clothes off the floor, remove any makeup and any other personal belongings off the counters and safely store any mail, documents or other important papers you would not want misplaced or damaged. At ProClean Now Cleaning, we ask that you do this prior to your housekeepers 'arrival so that they can devote as much time as possible to cleaning your home, office or business. If you scheduled the “Move-out/Move-in” cleaning service (and you would like the interior of your freezer cleaned), please be sure that your freezer has been in de-frost mode for at least 24 hours before your scheduled service. Also, if you have signed up for the Move-out/Move-in cleaning service (and you would like the interior of your oven cleaned), we want to remind you that there is currently not a natural oven cleaning product available. You will need to turn on the self-clean feature at least 24 hours before your scheduled service. If your oven is self-cleaning, we can utilize this feature for you, however, and wipe the interior out. Please let us know if you would like for us to wipe out your oven. Our cleaning specialist are not required to move big furniture, wash dishes, clean our refrigerator, oven or fold laundry. Some of these services can be added but require additional payment prior to arrival you home cleaner. 


At ProClean Now Cleaning we provide all customers with the best cleaning services possible! To ensure that this is possible we kindly ask is that you prep your home before your home cleaner arrives. 


Thanks 


PCNC~ Management 

Home cleaning services by ProClean Now Cleaning Southfield MI

Home cleaning services by ProClean Now Cleaning Southfield MI